Freigent works inside ChatGPT: it lists the load offers in the inbox connected to Freigent, works out a counter from your own numbers, and sends the reply you approve in the same email thread. Nothing is sent without your OK. There is no key to paste: ChatGPT signs in with your Freigent account. The same steps are on the setup page (brokers: the broker version).
You need a Freigent account (the free plan includes 10 negotiations a month; one counts once the other side replies). If you don't have one, you create it in the sign-in window that opens in step 5. The steps are for a computer.
ChatGPT on the web (paid ChatGPT plans)
- Open chatgpt.com/plugins on the web (Customize, then Plugins).
- Click Add, then Add custom MCP server.
- Name: Freigent. Server URL:
https://app.freigent.ai/api/mcp. Authentication: OAuth. - Tick "I understand and want to continue", then click Create as a plugin.
- Sign in to Freigent in the window that opens and click Allow Access.
Then in a new chat, type @Freigent (or pick it from the + menu) and ask "Which brokers replied?" (brokers: "Which carriers quoted on my loads?").
On a Business or Enterprise workspace, an admin may need to allow custom MCP servers first.
ChatGPT desktop app (the full plugin, with its skills)
- Download the Freigent plugin for ChatGPT.
- In the ChatGPT desktop app, open Plugins, click Add, then Upload plugin archive, and choose the file.
- Already have an older Freigent plugin there? Open it, click More actions, then Upload new version instead. ChatGPT refuses a second plugin named freigent.
- Connect Freigent when asked, sign in and click Allow Access.
On the sign-in screen
Freigent's consent screen lists what ChatGPT can read and what it can do only when you say so. If you belong to more than one company, choose the one to connect: a connection works on one company. To use another company, connect again and choose it (see Troubleshooting).
Then connect your inbox
Freigent reads the offers that reach the email connected to it. In the Freigent app, connect Gmail or Outlook under Settings, Email (the first time you ask which brokers replied, the chat shows a Connect Gmail or Outlook button that opens that page). You can also forward offers to your Freigent address, or paste an offer into the chat to try it right away.
What it will and won't do
It sends only the reply you approve, never a counter below your minimum (or above a broker's ceiling), and never puts those numbers in an email. It does not quote a market rate and does not search load boards. More in Freigent in ChatGPT and Claude.
Something not working? Troubleshooting, or [email protected].